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Local water dashboard

Official source aggregation

Water quality in Jacksonville, NC 28542

Regional hardness evidence, possible serving systems, EPA compliance history, and the measurements that are—and are not—available for Onslow County.

Historical measurement record needs context
Largest possible serving system
Onslow Wtr And Sewer Authority
Source water
Groundwater
County
Onslow County
Profile updated

Your tap water

What does the utility report?

Match the utility name to your water bill. These results describe the utility’s water, not a test at your home. A ZIP can include several water systems.

Utility hardness unavailable in this index

Nearby river or groundwater samples cannot tell us the hardness coming out of your tap. Ask your water provider for total hardness as CaCO₃, or test it at home.

Find an official utility report →

At a glance

What the current records say

Utility-reported hardness

Unavailable

Ask your provider or test your tap

All possible systems

No active flag

0 active health-based records

Utility match

9 systems

Serves 156,755 people system-wide

Match the name on your water bill

Your utility’s measurements and compliance records

These are possible serving systems. A record for one system does not apply to every home in this ZIP. Confirm your provider before interpreting a measurement or notice. Federal records can lag current utility notices.

EPA snapshot: 2026Q2. Historical window begins Jan 1, 2021.

Onslow Wtr And Sewer Authority

NC0467035 · Groundwater · 156,755 people served system-wide

The system names this served city; Census place overlap links the city to this ZCTA.

No active health-based record in this imported snapshot

Find this utility’s official report →
Measurements (1)

An action level is a regulatory trigger, not a pass/fail health boundary. A reported zero is the value in the source record and does not establish that lead is absent at your tap.

Lead (90th percentile)

EPA SDWIS Lead and Copper Rule samples

Below action level
Reported level
0 mg/L
Action level
0.015 mg/L

0% of the listed benchmark

Monitoring period: Jan 1, 2023 to Dec 31, 2025

Violation history (5)
Imported violation history for Onslow Wtr And Sewer Authority
RuleStatusPeriod
Public NoticeResolvedOct 28, 2024 to Dec 18, 2024
LEAD AND COPPER RULE REVISIONSHealth-basedResolvedOct 17, 2024 to Nov 7, 2024
LEAD AND COPPER RULE REVISIONSResolvedOct 17, 2024 to Nov 7, 2024
Revised Total Coliform RuleResolvedDec 11, 2023 to Jan 3, 2024
Revised Total Coliform RuleResolvedJul 11, 2023 to Jul 11, 2023

Jacksonville City Of

NC0467010 · Groundwater · 49,093 people served system-wide

The system names this served city; Census place overlap links the city to this ZCTA.

No active health-based record in this imported snapshot

Find this utility’s official report →
Measurements (1)

An action level is a regulatory trigger, not a pass/fail health boundary. A reported zero is the value in the source record and does not establish that lead is absent at your tap.

Lead (90th percentile)

EPA SDWIS Lead and Copper Rule samples

Below action level
Reported level
0 mg/L
Action level
0.015 mg/L

0% of the listed benchmark

Monitoring period: Jan 1, 2023 to Dec 31, 2025

Violation history (2)
Imported violation history for Jacksonville City Of
RuleStatusPeriod
LEAD AND COPPER RULE REVISIONSHealth-basedResolvedOct 17, 2024 to Oct 17, 2024
LEAD AND COPPER RULE REVISIONSResolvedOct 17, 2024 to Oct 17, 2024

Lauradale S/d

NC0467136 · Groundwater · 2,527 people served system-wide

The system names this served city; Census place overlap links the city to this ZCTA.

No active health-based record in this imported snapshot

Find this utility’s official report →
Measurements (2)

An action level is a regulatory trigger, not a pass/fail health boundary. A reported zero is the value in the source record and does not establish that lead is absent at your tap.

Lead (90th percentile)

EPA SDWIS Lead and Copper Rule samples

Below action level
Reported level
0.004 mg/L
Action level
0.015 mg/L

27% of the listed benchmark

Monitoring period: Jul 1, 2025 to Dec 31, 2025

Copper (90th percentile)

EPA SDWIS Lead and Copper Rule samples

Above action level
Reported level
2.261 mg/L
Action level
1.3 mg/L

174% of the listed benchmark

Monitoring period: Jul 1, 2021 to Dec 31, 2021

Violation history (21)
Imported violation history for Lauradale S/d
RuleStatusPeriod
Lead and Copper RuleHealth-basedResolvedMar 11, 2024 to Jun 6, 2024
Total Haloacetic Acids (HAA5)ResolvedJan 1, 2024 to Dec 31, 2024
TTHMResolvedJan 1, 2024 to Dec 31, 2024
Lead and Copper RuleAddressedOct 1, 2023
Public NoticeResolvedJul 26, 2023 to Jan 3, 2024
Consumer Confidence RuleResolvedJul 1, 2023 to Nov 7, 2023
Public NoticeResolvedOct 22, 2022 to Jan 3, 2024
Public NoticeResolvedOct 22, 2022 to Jan 3, 2024
Public NoticeResolvedOct 22, 2022 to Jan 3, 2024
Total Haloacetic Acids (HAA5)ResolvedSep 1, 2022 to Aug 31, 2023
TTHMResolvedSep 1, 2022 to Aug 31, 2023
Lead and Copper RuleResolvedJul 1, 2022 to Dec 31, 2022
Consumer Confidence RuleResolvedJul 1, 2022 to Nov 9, 2022
Lead and Copper RuleResolvedApr 1, 2022 to Jan 9, 2023
NitrateResolvedJan 1, 2022 to Dec 31, 2022
NitrateResolvedJan 1, 2022 to Dec 31, 2022
NitrateResolvedJan 1, 2022 to Dec 31, 2022
Consumer Confidence RuleResolvedJul 1, 2021 to Oct 14, 2021
Lead and Copper RuleResolvedJul 1, 2021 to Dec 31, 2021
Lead and Copper RuleResolvedJul 1, 2021 to Nov 29, 2022
Lead and Copper RuleHealth-basedResolvedJul 1, 2021 to Dec 21, 2022

Raintree/summersill Estates #2

NC0467222 · Groundwater · 1,539 people served system-wide

The system names this served city; Census place overlap links the city to this ZCTA.

No active health-based record in this imported snapshot

Find this utility’s official report →
Measurements (1)

An action level is a regulatory trigger, not a pass/fail health boundary. A reported zero is the value in the source record and does not establish that lead is absent at your tap.

Lead (90th percentile)

EPA SDWIS Lead and Copper Rule samples

Below action level
Reported level
0 mg/L
Action level
0.015 mg/L

0% of the listed benchmark

Monitoring period: Jan 1, 2025 to Dec 31, 2025

Violation history (28)
Imported violation history for Raintree/summersill Estates #2
RuleStatusPeriod
Public NoticeResolvedSep 21, 2025 to Feb 12, 2026
Public NoticeResolvedJul 19, 2025 to Feb 12, 2026
Consumer Confidence RuleResolvedJul 1, 2025 to Jul 3, 2025
Total Haloacetic Acids (HAA5)ResolvedJul 1, 2024 to Sep 30, 2024
TTHMResolvedJul 1, 2024 to Sep 30, 2024
TTHMResolvedApr 1, 2024 to Jun 30, 2024
Total Haloacetic Acids (HAA5)ResolvedApr 1, 2024 to Jun 30, 2024
Public NoticeResolvedNov 15, 2023 to Jan 19, 2024
Public NoticeResolvedJul 28, 2023 to Jan 3, 2024
Public NoticeResolvedJul 28, 2023 to Jan 3, 2024
Consumer Confidence RuleResolvedJul 1, 2023 to Dec 29, 2023
TTHMResolvedJun 1, 2023 to Aug 31, 2023
Total Haloacetic Acids (HAA5)ResolvedJun 1, 2023 to Aug 31, 2023
TTHMResolvedDec 1, 2022 to Feb 28, 2023
Total Haloacetic Acids (HAA5)ResolvedDec 1, 2022 to Feb 28, 2023
Public NoticeResolvedNov 11, 2022 to Jan 9, 2023
Lead and Copper RuleResolvedOct 1, 2022 to Jul 19, 2023
TTHMResolvedSep 1, 2022 to Nov 30, 2022
Total Haloacetic Acids (HAA5)ResolvedSep 1, 2022 to Nov 30, 2022
Consumer Confidence RuleResolvedJul 1, 2022 to Nov 22, 2022
Revised Total Coliform RuleResolvedJun 1, 2022 to Jun 30, 2022
ChlorineResolvedApr 1, 2022 to Jun 30, 2022
Lead and Copper RuleResolvedOct 1, 2021 to Sep 28, 2023
Total Haloacetic Acids (HAA5)ResolvedSep 1, 2021 to Nov 30, 2021
TTHMResolvedSep 1, 2021 to Nov 30, 2021
Consumer Confidence RuleResolvedJul 1, 2021 to Oct 14, 2021
Total Haloacetic Acids (HAA5)ResolvedMar 1, 2021 to May 31, 2021
TTHMResolvedMar 1, 2021 to May 31, 2021

Osprey Cove 1

NC0467103 · Groundwater · 475 people served system-wide

The system names this served city; Census place overlap links the city to this ZCTA.

No active health-based record in this imported snapshot

Find this utility’s official report →
Measurements (1)

An action level is a regulatory trigger, not a pass/fail health boundary. A reported zero is the value in the source record and does not establish that lead is absent at your tap.

Lead (90th percentile)

EPA SDWIS Lead and Copper Rule samples

Below action level
Reported level
0 mg/L
Action level
0.015 mg/L

0% of the listed benchmark

Monitoring period: Jan 1, 2023 to Dec 31, 2025

Violation history (4)
Imported violation history for Osprey Cove 1
RuleStatusPeriod
Revised Total Coliform RuleResolvedSep 11, 2025 to Oct 15, 2025
Revised Total Coliform RuleResolvedAug 11, 2025 to Aug 11, 2025
Lead and Copper RuleResolvedJan 1, 2025 to Aug 15, 2025
ChlorineResolvedOct 1, 2022 to Dec 31, 2022

Osprey Cove 2

NC0467102 · Groundwater · 475 people served system-wide

The system names this served city; Census place overlap links the city to this ZCTA.

No active health-based record in this imported snapshot

Find this utility’s official report →
Measurements (1)

An action level is a regulatory trigger, not a pass/fail health boundary. A reported zero is the value in the source record and does not establish that lead is absent at your tap.

Lead (90th percentile)

EPA SDWIS Lead and Copper Rule samples

Below action level
Reported level
0 mg/L
Action level
0.015 mg/L

0% of the listed benchmark

Monitoring period: Jan 1, 2023 to Dec 31, 2025

Violation history (7)
Imported violation history for Osprey Cove 2
RuleStatusPeriod
Revised Total Coliform RuleResolvedSep 11, 2025 to Oct 23, 2025
Total Haloacetic Acids (HAA5)ResolvedJul 1, 2025 to Sep 30, 2025
TTHMResolvedJul 1, 2025 to Sep 30, 2025
TTHMAddressedApr 6, 2025
Lead and Copper RuleResolvedJan 1, 2025 to Nov 19, 2025
ChlorineResolvedOct 1, 2022 to Dec 31, 2022
Lead and Copper RuleResolvedJan 1, 2022 to Mar 17, 2022

City Of Jacksonville - Springfield Apts

NC7067007 · Groundwater · 385 people served system-wide

The system names this served city; Census place overlap links the city to this ZCTA.

No active health-based record in this imported snapshot

Find this utility’s official report →
Measurements (1)

An action level is a regulatory trigger, not a pass/fail health boundary. A reported zero is the value in the source record and does not establish that lead is absent at your tap.

Lead (90th percentile)

EPA SDWIS Lead and Copper Rule samples

Below action level
Reported level
0 mg/L
Action level
0.015 mg/L

0% of the listed benchmark

Monitoring period: Jan 1, 2023 to Jun 30, 2023

Violation history (4)
Imported violation history for City Of Jacksonville - Springfield Apts
RuleStatusPeriod
Total Haloacetic Acids (HAA5)AddressedApr 1, 2026 to Jun 30, 2026
TTHMAddressedApr 1, 2026 to Jun 30, 2026
LEAD AND COPPER RULE REVISIONSResolvedOct 17, 2024 to Oct 17, 2024
LEAD AND COPPER RULE REVISIONSHealth-basedResolvedOct 17, 2024 to Oct 17, 2024

Summersill Estates No 1

NC0467224 · Groundwater · 163 people served system-wide

The system names this served city; Census place overlap links the city to this ZCTA.

No active health-based record in this imported snapshot

Find this utility’s official report →
Measurements (1)

An action level is a regulatory trigger, not a pass/fail health boundary. A reported zero is the value in the source record and does not establish that lead is absent at your tap.

Lead (90th percentile)

EPA SDWIS Lead and Copper Rule samples

Below action level
Reported level
0 mg/L
Action level
0.015 mg/L

0% of the listed benchmark

Monitoring period: Jan 1, 2023 to Dec 31, 2025

Violation history (23)
Imported violation history for Summersill Estates No 1
RuleStatusPeriod
Public NoticeResolvedDec 18, 2025 to Feb 12, 2026
Public NoticeResolvedJul 19, 2025 to Feb 12, 2026
Consumer Confidence RuleResolvedJul 1, 2025 to Aug 12, 2025
TTHMResolvedOct 1, 2024 to Dec 31, 2024
Total Haloacetic Acids (HAA5)ResolvedOct 1, 2024 to Dec 31, 2024
TTHMResolvedApr 1, 2024 to Jun 30, 2024
Total Haloacetic Acids (HAA5)ResolvedApr 1, 2024 to Jun 30, 2024
Public NoticeResolvedNov 15, 2023 to Jan 19, 2024
Consumer Confidence RuleResolvedJul 1, 2023 to Jan 5, 2024
Total Haloacetic Acids (HAA5)ResolvedJun 1, 2023 to Aug 31, 2023
TTHMResolvedJun 1, 2023 to Aug 31, 2023
Total Haloacetic Acids (HAA5)ResolvedDec 1, 2022 to Feb 28, 2023
TTHMResolvedDec 1, 2022 to Feb 28, 2023
Lead and Copper RuleResolvedOct 1, 2022 to Jul 19, 2023
Total Haloacetic Acids (HAA5)ResolvedSep 1, 2022 to Nov 30, 2022
TTHMResolvedSep 1, 2022 to Nov 30, 2022
Consumer Confidence RuleResolvedJul 1, 2022 to Nov 22, 2022
Public NoticeResolvedFeb 25, 2022 to Mar 7, 2022
Total Haloacetic Acids (HAA5)ResolvedSep 1, 2021 to Nov 30, 2021
TTHMResolvedSep 1, 2021 to Nov 30, 2021
Consumer Confidence RuleResolvedJul 1, 2021 to Feb 9, 2022
ChlorineResolvedJan 1, 2021 to Feb 1, 2021
Lead and Copper RuleAddressedJan 1, 2020

Southgate Mhp

NC0467229 · Groundwater · 94 people served system-wide

The system names this served city; Census place overlap links the city to this ZCTA.

No active health-based record in this imported snapshot

Find this utility’s official report →
Measurements (2)

An action level is a regulatory trigger, not a pass/fail health boundary. A reported zero is the value in the source record and does not establish that lead is absent at your tap.

Lead (90th percentile)

EPA SDWIS Lead and Copper Rule samples

Below action level
Reported level
0.002 mg/L
Action level
0.015 mg/L

13% of the listed benchmark

Monitoring period: Jan 1, 2023 to Dec 31, 2025

TTHM

EPA SDWIS reported health-based violation

Reported violation
Reported level
0.081 MG/L
Maximum contaminant level
0.08 MG/L

101% of the listed benchmark

Monitoring period: Jul 1, 2023 to Sep 30, 2023

Violation history (24)
Imported violation history for Southgate Mhp
RuleStatusPeriod
Public NoticeResolvedFeb 25, 2024 to Jun 6, 2024
Public NoticeResolvedNov 15, 2023 to Jan 19, 2024
Public NoticeResolvedJul 31, 2023 to Nov 29, 2023
TTHMHealth-basedResolvedJul 1, 2023 to Sep 30, 2023
Consumer Confidence RuleResolvedJul 1, 2023 to Nov 7, 2023
Total Haloacetic Acids (HAA5)ResolvedJun 1, 2023 to Aug 31, 2023
TTHMResolvedJun 1, 2023 to Aug 31, 2023
Public NoticeResolvedApr 21, 2023 to Aug 10, 2023
TTHMHealth-basedResolvedApr 1, 2023 to Jun 30, 2023
Public NoticeResolvedFeb 13, 2023 to May 11, 2023
TTHMHealth-basedResolvedJan 1, 2023 to Mar 31, 2023
TTHMResolvedDec 7, 2022 to May 15, 2023
TTHMResolvedDec 1, 2022 to Feb 28, 2023
Total Haloacetic Acids (HAA5)ResolvedDec 1, 2022 to Feb 28, 2023
Public NoticeResolvedOct 29, 2022 to May 11, 2023
Lead and Copper RuleResolvedOct 1, 2022 to Jul 19, 2023
TTHMHealth-basedResolvedOct 1, 2022 to Dec 31, 2022
TTHMResolvedSep 1, 2022 to Nov 30, 2022
Total Haloacetic Acids (HAA5)ResolvedSep 1, 2022 to Nov 30, 2022
TTHMHealth-basedResolvedJul 1, 2022 to Sep 30, 2022
Consumer Confidence RuleResolvedJul 1, 2022 to Nov 21, 2022
TTHMResolvedSep 1, 2021 to Nov 30, 2021
Total Haloacetic Acids (HAA5)ResolvedSep 1, 2021 to Nov 30, 2021
Consumer Confidence RuleResolvedJul 1, 2021 to Feb 10, 2022

Hardness meter

What does nearby environmental evidence show?

Very Hard

PPM

183.5

GPG

10.7

Regional environmental evidence

USGS hardness classification scale

183.5 PPM

Soft
0–60
Moderate
61–120
Hard
121–180
Very hard
181+

Parts per million

183.5

mg/L as CaCO₃ equivalent

Grains per gallon

10.7

1 GPG ≈ 17.1 PPM

How to use regional evidence

These samples describe nearby environmental water. They cannot establish whether your tap water is soft or hard. Use a utility result or a tap test for appliance settings and treatment sizing.

USGS sites used

16

Nearest site

4.3 mi

Observation range

Aug 23, 2022–Jul 26, 2024

Regional evidence confidence

High

Median of the latest source-type-aligned hardness observation at each monitoring site within 25 miles. Nearest monitoring location: ON-528 W 25O7 NR JACKSONVILLE, NC (Well).USGS source documentation ↗Evidence tier: Regional environmental evidence. This value is not used as proof of the serving utility's treated-water hardness.

Regional context

Is 28542 typical?

These comparisons use other indexed ZIP estimates, not utility tap samples. They help show local context without replacing a household test.

Jacksonville median

188 PPM

About the same

6 indexed ZIP readings · Range 183.5–194.5 PPM

North Carolina median

45 PPM

139 PPM higher

247 indexed ZIP readings · Range 3.1–269 PPM

Evidence-first next steps

Confirm the problem before choosing treatment

This profile can help you ask the right question. It cannot select equipment for a property without a current result from the serving utility or the tap.

1

Confirm the serving system

ZIP boundaries and utility service areas do not perfectly match. Verify the system on a water bill before relying on system-wide records.

3

Test for the decision you face

Use a tap hardness test before sizing a softener. For health concerns, use a certified laboratory and the correct sampling protocol.

Convert your hardness test result →

Nearby indexed reports

More local profiles in Jacksonville

Estimates can differ across a city because monitoring locations and associated systems differ.

View all Jacksonville reports →

Frequently asked

Water questions for Jacksonville

Is tap water safe in Jacksonville?+

EPA ECHO shows no active health-based violation for the associated systems in this reporting snapshot. This does not prove every contaminant is absent; federal records can lag and household plumbing can change tap conditions.

How hard is the water?+

Utility-reported hardness is unavailable in this index. Regional samples do not establish tap-water hardness. Ask your provider or test your tap.

Do I need a water softener?+

Confirm hardness at your tap and consider actual scale or spotting before choosing treatment. Regional environmental values cannot determine whether you need a softener. A softener addresses hardness, not every contaminant.